Frequently Asked Questions

Registration

1.      When is the best time to enroll?
When you first inquire about a class by phone, receive our ACE Classes catalog in the mail, or view it online is the best time to enroll. If a seat is available and you pay for your class, you are assured of a place in the course.

2.      Who may enroll?
Any adult over age 18 may attend our classes. You do not need to be a resident of Fairfax County to register.

3.      Do you offer classes for children/youth?
Yes, classes such as driver education (Behind-the-Wheel), SAT/PSAT preparation, TJ Admissions Test Prep, secondary enrichment, and FLEX foreign language are available for students under the age of 18. FCPS students may register online registration for most of these classes.

4.      Do I need to pre-register?
Yes.

5.      Why is some class information online different than in ACE online Classes?
Information online is the most current and includes any updates since the catalog was printing.

Make checks payable to: FCPS Adult Education. We accept credit card payment for fax registrations

8.      Are ADA accommodations available?
Yes,

9.      My employer will pay for my tuition. What do I need to provide with my registration so that you can bill my employer?
We will honor an “authorization to bill” letter at the time of registration by mail, fax, or in person. This must come from your employer and be on company letterhead. Please be sure that your employer includes the contact information of the person who will be authorizing the payment.

11.  Do I have to buy a textbook?
Unless the book is marked “optional,” the text is required for class. In some instances, such as language classes, the same text is used for several different class levels.

12.  Where can I get the textbook?
If the textbook fee is paid, the book will be delivered to the class the first session. If you did not pay for a book at the time of registration and find later that you need one, please contact one of the for details and payment.

13.  Will I receive a confirmation of my registration before class begins?
Individuals registering online receive a registration confirmation immediately. Individuals choosing to register by an option other than online registration will not receive confirmation. Attend the first class session; you will be contacted if the class is full or cannot be offered due to insufficient enrollment.

14.  Can I buy a class for someone else?
Gift certificates in $20 and $50 amounts are available for purchase at an ACE Customer Service Center. You may also register a family member by using the “Add a Member” option at the class screen.

15.  The class I want started yesterday. Can I register online?
In some instances you can register for a class after the start date. This cannot be done using the online registration system and also requires permission from the program specialist. Please call a registration customer service representative at for additional information or

16.  What forms of payment do you accept?
To take advantage of online registration, you must pay with a Visa or MasterCard. You can enroll in a class by mail with a check or credit card, or in person with a check, cash or credit card. 

17.  Can I register for class on the first day?
If registering on the first day of a class, it is best to call an ACE Customer Service Center at with credit card information and to check on available space and the status of the class in case the class is full or the start date changed. You may register on the first day of class using the online registration system as well if space is available. You may not register with the instructor on the first night of class.

18.  As a senior adult, do I get a discount?
Residents age 62 or older may opt for a 40 percent tuition discount. The birth date/year must be provided on your registration form to be eligible.

Fairfax County residents 62 years of age or older who suffer a financial hardship may apply for a full tuition waiver. The waiver may be used for one class per term; all textbook and user fees must be paid. To obtain an application for a waiver, contact a registration customer service center at least two weeks prior to the class start date or download an application form. Submit your registration together with the waiver application and appropriate payment.

No senior waivers are allowed for ESOL, online classes, or for certain other classes as noted.

19.  Can I use G.I. benefits for classes?
ACE is a certified provider of education and training for veterans. Veterans can use their educational benefits to pay for certain apprenticeship courses of study. For more information, call an ACE Student Services office.

Classes